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Privacy policy

KrutilVertel (Do-It-Yourself) auto repair service, hereinafter referred to as “KrutilVertel”, respects the privacy of online visitors and users of KrutilVertel products and services. KrutilVertel recognizes the importance of protecting information received from users and applies this privacy policy to inform users of the collection, storage and processing of information related to the use of KrutilVertel products, services and websites. This policy is valid at the latest revision date. However, it is important to note that from time to time this policy may be adjusted, changes and additions may be made to it. Before relying on the terms of the privacy policy, check the latest version of the document.

Collection of information

Users of KrutilVertel websites, products and services give their consent to the collection and processing of their personal identification data by the KrutilVertel service. Personal identification data means information provided by users when creating a krutilvertel account, as well as in any exchange of information with KrutilVertel regarding the use of krutilvertel account. KrutilVertel does not transfer personal identification data to third parties, except as indicated in this document. In order to analyze consumer behavior, product usage scenarios and demographic characteristics of individual users and groups, KrutilVertel also processes anonymous data (including summary data). This anonymous data does not allow to identify the users with whom they are associated. KrutilVertel may transfer anonymous data (including summary data) to third parties.

Personal Identity

Personal identification information is information that can be used as a unique identifier for a user's identity, such as name, address or credit card number. For users from EU countries, the term “personal identification data” is equivalent to the term “personal data” (Article 2a) of Directive 95/46 of October 24, 1995. Personal identification data can be requested at the entrance to the system, as well as when using products, services and the web KrutilVertel websites. KrutilVertel collects personal identification data on a voluntary basis, but for some KrutilVertel products and services, collection of personal data may be required, for example, if it is necessary to gain access to a product or service or to complete an order.

Use of personal identification data

Personal identification data is used inside the KrutilVertel service to deliver, develop and improve products, content and services that users have subscribed to, as well as to respond to user requests. In addition, KrutilVertel may allow third parties located within or outside the European Union to provide services under a contract with KrutilVertel, such as processing orders and payments, tracking orders, as well as providing these parties with access to personal identification data and the possibility of their use, but only to the extent necessary for the provision of the above services.
KrutilVertel may use the user's personal identification information to send information about KrutilVertel, including news about product updates, contests, events and other marketing materials, but only if users have expressed a desire to receive such newsletters. KrutilVertel does not transmit personal identification data to third parties for marketing purposes without the consent of users.

When creating a krutilvertel account, the service saves the user's name and his email address, as well as (at the request of the user) his first and last name. Depending on the settings, users can agree to the availability of their data for search and viewing by other krutilvertel users. The service does not undertake obligations to maintain the confidentiality of personal data that the user has disclosed to other users through the krutilvertel service or other KrutilVertel software.


External websites and companies that link to KrutilVertel websites and products, and those which in turn are linked to KrutilVertel websites and products, may collect personal user identities. The KrutilVertel privacy policy does not apply to external websites, companies and third-party services that collect personal identification data posted on KrutilVertel, linking to KrutilVertel products or websites, or referred to in products and websites KrutilVertel. " The collection and processing of personal data in such cases is governed by the privacy policies of the respective companies and websites.
KrutilVertel may disclose personal identification information at the request of a judicial or law enforcement agency. In the event of a reorganization, sale or merger, the company may transfer personal identification data to the relevant third parties with the consent of the user, if required by law.

Cookies and other data stored on the user's computer

KrutilVertel products, services and websites may use cookies and other technologies, in particular web beacons and pixel tags. Cookies are units of electronic information that can be transferred to the user's hard drive to configure a product or website, store information about user access to a website or product, and store information that the user regularly needs. The use of cookies is usually associated with websites. For example, when entering krutilvertel, the service saves your user ID and combination of IP address and login time as a cookie on your hard drive. This cookie allows you to navigate between pages without having to log in again on each page. Similarly, if you enter information such as age information within a session, it will be saved as a cookie and you won’t need to re-enter this information during this session. We may also use third-party web analytics tools that use cookies to collect non-personal information related to the use of our websites, such as the addresses of referring websites, page views and browser types.

Choice / rejection

KrutilVertel provides users with the ability to receive KrutilVertel advertising mailings. Users may opt out of receiving these messages. Instructions for canceling the KrutilVertel advertising mailing list are sent to users in emails.

Modification, updating and deletion of personal data

If you are concerned about the accuracy of the personal data stored by KrutilVertel, you want to view, access, make changes and correct them, delete personal data from KrutilVertel records, deactivate them in another way, . The company reserves the right to reject repeated requests, as well as requests whose satisfaction is associated with too great technical difficulties, jeopardizes the privacy of other users or seems extremely impractical.

Connection with KrutilVertel

If you have questions or complaints regarding this KrutilVertel privacy policy, please .